PRIVACY POLICY
LAST UPDATED: MARCH 14, 2026
1. DATA CONTROLLER
XINSIDER FZCO, operating under the brand name XINSIDER, is the data controller responsible for the collection, processing, and storage of your personal data. Our registered office is located in the Dubai Silicon Oasis Free Zone, United Arab Emirates. For any inquiries regarding your personal data or this Privacy Policy, you may contact us at [email protected]. We are committed to processing personal data in accordance with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection.
2. DATA COLLECTION
We collect personal data that you provide directly during account registration, including your full legal name, email address, date of birth, country of residence, and phone number. During KYC verification, we may collect government-issued identification documents and proof of address. We also collect data automatically through your use of the platform, including IP addresses, browser type, device identifiers, session duration, and interaction patterns. Additionally, we receive trading activity data from third-party trading platforms used in connection with your evaluation, including trade history, positions, and account metrics.
3. DATA USAGE
Your personal data is used to create and manage your XINSIDER account, provision trading evaluation accounts, process payments and rewards, perform identity verification and compliance checks, and communicate with you regarding your account and services. We may also use your data for analytical purposes, including platform improvement, fraud detection, risk assessment, and behavioral pattern analysis. With your consent, we may use your contact information for marketing communications about new products, promotions, and platform updates. You may withdraw marketing consent at any time.
4. DATA STORAGE AND SECURITY
All personal data is stored on secure, encrypted servers with access restricted to authorized personnel only. We implement industry-standard organizational and technical safeguards, including encryption of data at rest and in transit, multi-factor authentication for administrative access, regular security audits, and intrusion detection systems. Despite these measures, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security. In the event of a data breach affecting your personal data, we will notify you and the relevant authorities in accordance with applicable law.
5. DATA RETENTION
We retain personal data for different periods depending on the nature and purpose of the data. Contractual records, including account details, order history, and payment records, are retained for a minimum of 10 years in compliance with UAE commercial record-keeping requirements. Customer communications, including support tickets and correspondence, are retained for 5 years. Behavioral and analytical data used for platform improvement is retained in anonymized form for 6 months, after which it is aggregated and no longer linked to individual Participants.
6. DATA TRANSFERS
Your personal data may be shared with third-party service providers who assist in the delivery of our services, including payment processors, KYC verification providers, trading platform operators, cloud infrastructure providers, and customer support tools. All third-party recipients are contractually obligated to protect your data in accordance with applicable data protection standards. We do not sell your personal data to third parties. International data transfers are conducted under appropriate safeguards, including standard contractual clauses and data processing agreements.
7. YOUR RIGHTS
Depending on your jurisdiction and applicable data protection laws, you may have the right to access your personal data held by XINSIDER, request correction of inaccurate or incomplete data, request deletion of your personal data (subject to legal retention obligations), restrict or object to certain processing activities, receive your data in a structured, machine-readable format (data portability), and withdraw consent for processing activities based on consent. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days or as required by applicable law.
8. FINAL PROVISIONS
XINSIDER reserves the right to update this Privacy Policy at any time. Material changes will be communicated via email or platform notification at least 14 days before taking effect. Your continued use of the XINSIDER platform following notification of changes constitutes acceptance of the updated Privacy Policy. This Privacy Policy is governed by the laws of the United Arab Emirates. For questions, concerns, or complaints regarding this Privacy Policy, contact us at [email protected].